Shipping policy

We operate a lean, supplier-backed fulfilment model designed to keep prices competitive and give members access to better value.

Delivery Timeframes
Orders are typically dispatched within 2–5 working days.

Once dispatched, delivery usually takes 1–3 working days depending on the courier.

To keep our range broad without holding unnecessary stock, some items are shipped directly from our suppliers. This means orders may arrive in separate parcels where items are sourced from different locations.

Why this works
By keeping our fulfilment model streamlined, we’re able to focus on offering better pricing and access to products, particularly for members.

Delays
If there are any unexpected delays, we will always keep you informed.

Please ensure delivery details are correct at checkout, as we cannot be responsible for delays caused by incorrect information.